Business / Systems Analyst

The opportunity: #

This position is open exclusively to Ukrainian residents within Ukraine (preferably Kyiv).

We are looking for a Business / Systems Analyst to partner with the Product Manager in enhancing and developing ERP, DSS and HRM systems.

Your focus will be on analysing business processes, capturing and formalising requirements, producing clear technical documentation, and ensuring smooth communication across all stakeholders.

Key responsibilities: #

• Work alongside the Product Manager on ERP, DSS and HRM systems to gather and manage business requirements.
• Analyse business processes, spot areas for improvement and propose solutions.
• Work with STANAGs, government standards and other regulatory documentation, and to extract requirements from them.
• Produce clear documentation (BRD, PRD, User Stories, Use Cases, User Journeys, technical specs).
• Map and visualise processes (BPMN, UML, Flowcharts).
• Collaborate with development and UX/UI teams to deliver effective solutions.
• Keep documentation up to date as products evolve.
• Engage with clients and stakeholders to collect feedback.
• Coordinate with Product Managers from other product areas to ensure aligned decision-making.
• Test new functionality and support users during roll-out.

Requirements: #

• 2+ years’ experience as a Business Analyst or in a related role.
• Practical experience with ERP, DSS and HRM systems.
• Background in manufacturing, logistics, finance, accounting, or e-government.
• Experience preparing clear technical documentation (User Stories, PRDs, specifications).
• Skilled in business process modelling (BPMN, UML).
• Experience with Agile/Scrum methodologies.
• Knowledge of SQL/BI tools.
• Ability to manage and structure large volumes of information.
• Excellent written and verbal communication, with the ability to present information clearly and concisely.
• Analytical mindset with the ability to untangle complex processes.
• Strong attention to detail and readiness to refine documentation.
• English level B2.

You’ll feel comfortable working with us if you: #

• Have a good sense of humour.
• Use the BLUF approach (Bottom Line Up Front) in communication.
• Are familiar with military-style collaboration practices and ready to work accordingly.
• Are comfortable regularly updating documentation based on feedback.

Hiring process: #

• Resume review — up to 5 business days.
• Test task.
• Technical interview with the Head of Product and several team members.
• Offer discussion.

Please note that you can be a perfect fit even if not everything we’ve outlined above applies to you. If you have any questions, please don’t hesitate to ask – everyone is unique.

We offer: #

• Competitive compensation.
• Hybrid work model: a mix of office and remote work as needed.
• Paid vacation — 21 business days per year.
• Paid sick leave.
• Involvement in mission-critical projects.
• Exposure to intersecting domains: software development, information security, and cloud/on-prem infrastructure engineering.
• Experience in mission-critical projects.